Frequently asked questions

FixGHL is a specialist GoHighLevel (GHL) studio. We fix broken workflows, email deliverability and integrations, set up new GHL accounts, migrate businesses from other platforms, and build automations, funnels and SaaS mode setups.

Coaches, agencies and local businesses that run on GoHighLevel or are moving to it. Our clients are in the US, the UK, the EU and the Middle East.

Every project is quoted after a free 30-minute call, once we have seen the account. The quote is written and fixed for the agreed scope.

You show us the account, or describe it, and what it should be doing. We ask questions, point out the likely cause, and explain how we would approach it. A written quote follows if you want one.

The quote is fixed for the agreed scope. If we find something outside it, we tell you what it is and quote it separately, and nothing extra starts without your approval.

Yes, to do the work. We ask for the narrowest access that lets us do it, usually a user on the affected sub-account, and you can remove it at handover.

Yes. Agencies are one of our main client groups. We work inside the client sub-accounts you give us access to and follow your naming and snapshot conventions.

Choose This week as the urgency when you book or write to us, and we will tell you on the call what we can do and when.

No. FixGHL is an independent studio. We are not affiliated with or endorsed by HighLevel Inc.

Ask us on the call. Any support after a project is agreed in writing, so you know exactly what is covered.

Yes. We can advise on whether GHL fits, then set up the account or migrate you from your current platform.

We quote each project after a free 30-minute call. The quote lists what we will change, what we will not touch and the price, so there are no surprises.

It depends on the scope. A single fix is much quicker than a migration or a full build, and every written quote includes a timeline.

Access to the relevant GHL sub-account, any connected tools such as your DNS provider or Stripe, and a person who can answer questions about how you sell.

Yes. Every project ends with a walkthrough and written notes, and everything we build stays in your account.

Only where they fit. We build to how your business works, and we can save the result as a snapshot if you want to reuse it.

We work with clients in the US, the UK, the EU and the Middle East, and calls are booked in your own time zone.

By email and scheduled calls. Your quote states how and when we update you during the project.

Tell us straight away. If it relates to work we did, we look at it first. Terms for fixes after handover are set out in your quote.

Yes. Most cases come down to the workflow being in draft, a trigger filter that no contact can meet, re-entry settings, or the wrong trigger type. We check each one in your account and fix the cause.

Yes. We check the sending domain, SPF, DKIM and DMARC records, list hygiene and sending patterns, then fix what is wrong and set up a sensible warm-up.

We migrate from ClickFunnels, Wix, Kajabi and HubSpot, and from other CRMs and funnel builders after a scoping call.

Yes. We create the custom fields in GHL first, map every column, and tag each import batch so it can be checked afterwards.

Lead follow-up by SMS and email, booking confirmations and reminders, pipeline moves, task creation, tagging, internal notifications and webhooks to other tools.

Yes. We audit what is running, find duplicates and conflicts, and consolidate them into a smaller set that is documented.

SaaS mode lets an agency sell GHL sub-accounts as its own software, with plans, Stripe billing and usage rebilling managed inside GHL.

With white-labelling, clients log in on your domain with your branding. Some system emails and links may still need configuring.