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GoHighLevel fixes and troubleshooting

GHL fixes is our troubleshooting service for GoHighLevel accounts that have stopped doing what they should. We find the cause of broken workflows, missed bookings, email deliverability problems and failed integrations, fix it at the source, and document what changed. It suits coaches, agencies and local businesses already running on GHL.

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7+ years in GHL · 100+ projects · US, UK, EU, Middle East

Illustration of a GoHighLevel workflow with its trigger fixed.
Workflow · New enquiry to booked callPublished
TriggerFixed

Form submitted

Filter: Free consult form

If / else

Phone number exists

Yes: send SMS. No: send email.

Wait

Until appointment

Reminder the day before

Action

Move opportunity

New enquiries to Booked

What problems does this solve?

These are the situations people describe when they come to us for GHL fixes.

  • A workflow that worked last month now enrols nobody, or enrols the same contact twice.
  • Emails reach Promotions or spam, or stop sending after a domain change.
  • Calendar bookings come in, but confirmations and reminders never go out.
  • Leads from a form, Facebook lead ad or website never appear as contacts or opportunities.
  • A Stripe, Zapier or webhook connection fails without telling anyone.
  • Nobody on the team knows which workflows are still in use.

What is included?

The exact scope is written into your quote. These are the parts most GHL fixes projects include.

Diagnosis in your account
We trace the problem from the trigger to the last action, using execution logs, contact history and test contacts, until we can show you the cause.
The fix, done at the source
We correct the trigger, filter, field mapping, DNS record or integration that caused it, rather than adding another workflow on top.
A regression check
We test the paths around the fix so the change does not break a neighbouring automation.
Written notes
A short record of what was wrong, what we changed and how to spot it next time.

Want to know what this would involve for your account? A free 30-minute call gets you the likely scope and a written quote.

Get my scope and quote

How does the project run?

Four stages, from a free call to a documented handover. Your timeline is set in the written quote, once we have seen the account.

  1. CallA free 30-minute call. You show us the account and the goal, and we ask the questions that decide the scope.
  2. Scoped quoteYou get a written scope: what we will change, what we will not touch, the price and the order of work.
  3. Fix and testWe work inside your account with the access you grant, and we test every change against real contacts and test data.
  4. HandoverWe walk you through what changed and leave written notes, so your team can run and edit it without us.

What should you ask before hiring anyone?

Ask these of any GHL provider, including us. Here is how we answer them.

What a client said
“Great team to work with. Will use again.”
Dr. Chris SimonCybersecurity professor, United States
Will you need full access to my account?
We ask for the narrowest access that lets us do the work, usually a user on the affected sub-account. We list exactly what we need in the quote.
Do you fix the cause or patch the symptom?
We fix the cause. If the right fix is a rebuild, we say so in the quote and explain why before doing anything.
What happens if the fix breaks something else?
We test the surrounding workflows before handover, and anything we changed is written down so it can be traced.

Common questions

Can you fix a GoHighLevel workflow that is not triggering?

Yes. Most cases come down to the workflow being in draft, a trigger filter that no contact can meet, re-entry settings, or the wrong trigger type. We check each one in your account and fix the cause.

Do you fix GHL email deliverability?

Yes. We check the sending domain, SPF, DKIM and DMARC records, list hygiene and sending patterns, then fix what is wrong and set up a sensible warm-up.

How quickly can you start?

Tell us how urgent it is when you book. We confirm on the call when we can start, and the start date goes into your written quote.

What does a fix cost?

Fixes are quoted after a free 30-minute call, once we have seen the account. The quote is fixed for the agreed scope.

A free 30-minute call with a GHL specialist. You leave with a clear next step, whether or not you hire us.

Book a free 30-minute GHL call Describe your issue